My Outdoor Play Review
Outdoor Play is a kayaking business founded in 1995 with a base in Hood River, Oregon. It is a world-class paddle sport retail store with great attention towards the provision of the highest quality in kayak and outdoor gear. They have been leading the outdoor adventure in the Northwest region and noted as the largest retailer and instructor of the most cost-effective way of relaxing and exploring water.
Outdoor Play came online in 1998 and gained massive international acceptance with millions of customers across the globe, accompanied with many customer testimonials. I was personally thrilled by this and decided to explore the site myself.
I have always loved relaxing by the river bank simply because of its welcoming atmosphere. The thought of taking a little tour on the water, like many people do, made me to search for the best equipment that I could use. Outdoor Play has a considerable list of items. They offer a wide range of kayaks among which are flatwater, whitewater, fishing, inflatable, single, tandem, sit-inside and sit-on-top kayaks. They also feature rafts and catarafts including several other kayaking equipments and accessories.
How To Shop At OutdoorPlay.com
I went through the entire shopping process at Outdoor Play and it was very comprehensive. From product selection to the actual checkout, there was no irritating pop-ups asking me to have a chat or trying to get me fill my shopping cart with more products. For people who know exactly what they want to buy, this is a big advantage as it will help them to save some time.
As it was my first time on the site, I immediate clicked on the link that says “New to Kayaking?” Here, I was provided with a lot of informative guides on how to shop, use, care and store a kayak. They even offered to help me make the right choice!
Their huge inventory of kayaks, equipments and gear accessories was perfectly arranged in an easy-to find manner. You can easily find kayaks by brand or by type. The section that is called Most Popular, by the left, will give you access to their Bargain Basement, Gift Center and Top Sellers. The Clothing section displays all the clothes by gender. Here you will find clothes specifically designed for either men or women in different sections. The Outdoor Gear and PaddleSports sections feature a whole lot of other accessories like camping gear, backpacking equipment, and many other things.
Key Features of Outdoor Play
While there are other sites that deal with kayaks and accessories, Outdoor Play has some key-features that differentiate it from the other merchants.
- Wide range of products: Outdoor Play maintains a huge inventory of products from kayaks to equipments and accessories that can be found by brands or categories. This way, you don’t have to browse through kayaks or apparel in order to find safety equipments like lifejackets and first-aid kits. If you want an item, you can go straight and grab it!
- Free shipping and Outdoor Play Club: Outdoor Play offers free shipping on every order over $39 in the United States. They ensure that the value of your purchases is equivalent to the money you see on their site. Additionally, all members of the Outdoor Play Club enjoy an extra 15% off on all orders.
- Exceptional customer service with price match guarantee: Outdoor Play provides customers unequal support from product selection to making sure that their products are delivered within the shortest possible time. Their Price Match Guarantee is also designed to help customers save more while getting the highest quality products and support services.
What Do Customers Saying About OutdoorPlay.com?
Customer’s verdict is that Outdoor Play has the best products in the best price of the market.
Many comments I read, were from people who expressed their satisfaction on how the customer care representative spent over 30 minutes on the phone, explaining the cons and pros of a particular kayak.
Some customers also confirmed receipt of their products within 6 days – which was shipped at no extra fee. Hence Outdoor Play received a lot of thumb-ups!
Are There Any Complaints about OutdoorPlay
From the research I’ve done, I found that many customers believe that the site loads a little bit slow. Many had to wait for about 20 seconds before the homepage could open. I guess this happens because of the slideshows and the graphics that they have in their homepage. Other than that, I didn’t find any complaints in the web.
What Differentiates OutdoorPlay.com From Competing Sites?
Outdoor Play is the leading provider of kayaks, equipments and other accessories with international reputation. Despite their wide range of product selection, price match, free shipping and club benefits, they also offer 100% guarantee and accept product returns and exchanges within 30 days of delivery.